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Privacy Policy

Last updated: October 2026

At From Ground Up, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

lined_flats_people_in_operations_database_protection

logo_from_ground_up_digital_services_agency


Privacy Policy

Last updated: October 2026

At From Ground Up, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Who We Are


From Ground Up is a digital services agency providing website creation, graphic design, and social media setup for small businesses and individuals.

Information We Collect


We may collect personal information you provide through our contact forms, quotation requests, emails, or WhatsApp, including your name, email address, phone number, business details, and project requirements.

We may also collect technical information, such as your IP address, browser type, and website usage data, depending on the tools and features used on our website.

How We Use Your Information


We use your information to:

  • Provide and manage our services
  • Respond to enquiries and quotation requests
  • Improve our website and user experience
  • Communicate with clients about their projects
  • Maintain website security and meet legal obligations

Sharing Your Information


We do not sell your personal information. We may share it with trusted service providers when necessary to operate our website, manage communications, or deliver our services. Information may also be disclosed when required by law.

Third-party services, including social media platforms and WhatsApp, may process your information under their own privacy policies.​

Cookies & Third-Party Links


Our website may use cookies and similar technologies to support essential functions, analyse website traffic, and display external content. Where required, we will request your consent before using non-essential cookies. We take reasonable measures to protect your personal information against unauthorised access, loss, or misuse. However, no online system can be guaranteed completely secure. Our website may also contain links to external websites or integrate third-party services. We encourage you to review their privacy policies, as we are not responsible for their privacy practices.

Your Privacy Rights


Under applicable data protection laws, including the GDPR, you may have the right to access, correct, delete, or restrict the use of your personal information, object to certain processing, and request data portability where applicable.

To exercise your rights, contact us using the details above. You may also lodge a complaint with the French data protection authority, the CNIL, at https://www.cnil.fr/.

Changes to This Policy


We may update this Privacy Policy to reflect changes to our services, website features, or legal requirements. Any updates will be published on this page with a revised date.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.

Who We Are


From Ground Up is a digital services agency providing website creation, graphic design, and social media setup for small businesses and individuals.

Information We Collect


We may collect personal information you provide through our contact forms, quotation requests, emails, or WhatsApp, including your name, email address, phone number, business details, and project requirements.

We may also collect technical information, such as your IP address, browser type, and website usage data, depending on the tools and features used on our website.

How We Use Your Information


We use your information to:

  • Provide and manage our services
  • Respond to enquiries and quotation requests
  • Improve our website and user experience
  • Communicate with clients about their projects
  • Maintain website security and meet legal obligations

Sharing Your Information


We do not sell your personal information. We may share it with trusted service providers when necessary to operate our website, manage communications, or deliver our services. Information may also be disclosed when required by law.

Third-party services, including social media platforms and WhatsApp, may process your information under their own privacy policies.​

Cookies & Third-Party Links


Our website may use cookies and similar technologies to support essential functions, analyse website traffic, and display external content. Where required, we will request your consent before using non-essential cookies. We take reasonable measures to protect your personal information against unauthorised access, loss, or misuse. However, no online system can be guaranteed completely secure. Our website may also contain links to external websites or integrate third-party services. We encourage you to review their privacy policies, as we are not responsible for their privacy practices.

Your Privacy Rights


Under applicable data protection laws, including the GDPR, you may have the right to access, correct, delete, or restrict the use of your personal information, object to certain processing, and request data portability where applicable.

To exercise your rights, contact us using the details above. You may also lodge a complaint with the French data protection authority, the CNIL, at https://www.cnil.fr/.

Changes to This Policy


We may update this Privacy Policy to reflect changes to our services, website features, or legal requirements. Any updates will be published on this page with a revised date.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.